Application support governs the day-to-day operation of an application. It, therefore, encompasses activities such as offering contact for users and managing the application to ensure that all the service level objectives are achieved.
Application support professionals have a great role to play in the smooth working of the applications. For example, they may optimize the software application performance, perform debugging as well as install updates.
Given these important roles, you need to be adequately prepared before attending an application support interview. Therefore, this article focuses on some of the most common interview questions in application support interviews to give you a good foundation to help you in your interview.
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Below are the 25 questions discussed:
1. Why Are You Interested in This Role?
2. What Are Some of The Qualities Needed for The Success of This Job?
3. What Are the Roles of An Application Support Specialist?
4. What Major Challenge Did You Face During Your Last Role? How Did You Manage It?
5. Describe Your Daily Routine
6. What Kind of Strategies and Mindset Is Needed for This Role?
7. What Is the Biggest Challenge That You Foresee in This Job?
8. How Do You Stay Motivated at Work?
9. How Do You Stay Updated in This Field?
10. Why Do You Want to Work for Us?
11. Can You Please Walk Us Through How You Troubleshoot a Crashing Application?
12. What Do You Normally Focus on Most as You Go About Your Duties?
13. What Did You Do in Your Previous Job?
14. What Types of Tools Do You Use for The Successful Execution of Your Roles as An Application Support Specialist?
15. What Time Are You Most Available?
16. What Makes You Think That You Are the Right Candidate for This Role?
17. Could You Please Tell Us Some of The Reasons Why You Left Your Former Job?
18. In Your Opinion, Which Challenge Do Application Support Professionals Face Regardless of The Field?
19. What Are Some of The Cases of Automation That You Have Done on Your System Monitoring Tasks?
20. What Do You Consider Your Main Weakness?
In Your Opinion, What Are Some of the Technical Experience That an Application Support Specialist Must Have?
22. What Resources Are You Currently Using to be Better in This Field?
23. What Personal Characteristics Do You Possess That Make You the Best Fit for This Job?
24. Do You Prefer to Work Alone or in Teams?
25. If Given the Job, When Can You Start?
Title: Top 25 Application Support Interview Questions and Answers for 2021
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